Customer service for catalogue products
Technical support is not just required for customer-specific products. As the following example shows, the service we provide at Vogt AG Verbindungstechnik also includes advice and support with the standard product range. A customer contacted Vogt AG Verbindungstechnik because he was no longer able to find any spare parts on the market for his old crimp machine. During a phone call with the customer, we discussed how the spare part, a crimping tool, needed to be used for various receptacles... View Article